Work Mylene’s Hair & Beauty
Delivered project
An organised salon day for Mylene’s Hair & Beauty.
A website, a booking enquiry workflow, a private scheduler and review requests, built around how the salon already worked.
- Client
- Mylene’s Hair & Beauty Salon, Malta
- Status
- Delivered
- Public website
- myleneshairsalon.com (the salon’s own website)
The problem
Every booking started with a message to the salon. Appointment details could be mistyped or lost in a conversation, and review requests after a visit were inconsistent.
What was delivered
- A salon website with a clear route for appointment enquiries
- A message-based booking flow that collects the details the salon needs
- A private scheduler the owner uses on her phone
- Review-request emails after appointments
How the workflow works
The customer enquires
The website gives the appointment request a clear place to start, with the right details.
The owner confirms
Mylene reviews the request and confirms it in her scheduler. Nothing is booked automatically.
A review is requested
After the appointment, the customer is asked for their honest feedback.
The delivered website
The scheduler is private to the salon, so it isn’t shown here.
What changed
Enquiries and appointment handling now run through one organised workflow the salon can use. We don’t claim a measured number of hours saved or a change in reviews; the owner’s words are the evidence.
“The implementation of our new website and booking platform has been a game-changer for the salon. Visioneering MT delivered exactly what we needed, on time, and made the whole transition incredibly easy for us. Five stars!”
Run an appointment-led business?
Tell Roberto how bookings reach you today, and what keeps going wrong.