Mylene’s Hair & Beauty · Malta · Delivered
From scattered messages
to an organised salon day.
A website, booking enquiry workflow, owner-operated scheduler and review-request project, built around how the salon already works.
The problem
Every booking started
with a message.
Customers contacted the salon directly to book. Appointment details could be mistyped, and review requests were inconsistent.
The project gives that conversation a clearer starting point and puts appointment handling in a private scheduler on the owner’s phone.
What was built
A connected, practical
set of tools.
- A salon website with a clear enquiry route
- A message-based booking flow
- A private scheduler used by the owner
- Post-appointment review-request emails
- 01
The customer enquires.
The website gives the appointment request a place to start.
- 02
The owner confirms.
Mylene reviews the request and confirms it in her scheduler.
- 03
A review is requested.
The delivered project includes post-appointment review-request emails.
The verified change
A website and scheduler
the salon can use.
The delivered tools bring enquiries and appointment handling into a more organised workflow. The owner’s feedback below is the evidence; no measured hours saved or review-growth figure is claimed.
“The implementation of our new website and booking platform has been a game-changer for the salon. Visioneering MT delivered exactly what we needed, on time, and made the whole transition incredibly easy for us. Five stars!”
This original project document describes an earlier approach to filtering reviews. That is not the approach offered here: review requests should welcome honest feedback without selecting only positive reviews. The client’s underlying automation has not been changed as part of this website update.